Below are questions and answers to common e-mail issues.  If you need more assistance please click here to contact the Help Desk.

Students:

• What is my username and/or password?
• How do I change my RMC e-mail password?
• How do I forward my e-mail to an existing account?
• How do I access Online Grades and/or Student Credential Transcripts?
• How do I access my RMC e-mail?  

Faculty/Staff:

• Please contact Human Resources with any questions regarding your e-mail address and/or password.                                         

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Logging In:

Usernames and passwords are created with the same unique set of letters and numbers for all the applications listed below:

• E-mail
• Credentials
• Grades On-line
• On-line Payment
• Blackboard

Username:

The username is created by using:

 [First 4 letters, last name] + [First letter, first name] + [Last 3 digits of Social Security Number]

Password:

The Password is created by using:

[First letter, first name] + [First letter, last name] + [4th and 5th digits of Social Security Number].

Example: 

•  Bob Morris with the Social Security Number of 123-45-6789 would have he username and password:

  • Username: morrb789

  • Password: bm45

• Note: Just add "@robertmorris.edu" to the username to obtain your e-mail address

Changing Your Password

1.       In your email account, click Preferences (located at the lower left side of your screen).

2.       Click Password.

3.       Enter your current password and your new password twice.

4.       Click OK.

5.       Your password is now changed!

**Passwords cannot be changed on Student Grade report or Credential Transcripts.  If the last name is changed on a student's account at any time, the password will change based on the new last name, and all other information will stay the same.

Forwarding Your Email to Another Address

1.       In your email account, click Preferences (located at the lower left side of your screen).

2.       Click Forwarding.

3.       Click Add.

4.       Enter the email address you want your account forwarded to, then click Add.

5.       Your account is now forwarded!

Online Grade Report and Student Credential Transcripts

1.       On a PC with Internet access, open either Netscape or Internet Explorer, then type the following address: www.robertmorris.edu

2.       Click on current Students, click on Student Grade Report or Student Credential Transcripts

3.       At the login screen, enter your email/login address and password then click Login (all characters must be entered in lower case.)