The CTA U-PASS is your ticket to UNLIMITED riding aboard CTA buses and trains. Sign up for your U-PASS during registration; then use it on the CTA bus/rail system anytime, anywhere, for any reason. It's your connection to shopping, sports events, social activities, art and entertainment centers, and all the things Chicago has to offer. Everywhere you need to be! CTA - Can take you.
What if my U-PASS is captured in fare equipment?
On the Bus: The bus operator will ask you to complete a Report of Captured Farecard and allow you to ride free. If needed, a free transfer will be provided. Your must bring your Report of Captured Farecard, along with your valid student ID, to CTA headquarters. A replacement U-PASS will be issued within five business days. If you fail to get the Report of Captured Farecard, it can take up to two weeks to replace your U-PASS.
At the Rail Station: Locate Customer Assistant and inform him/her of your problem. The Customer Assistant will have you complete a Fare Discrepancy Report (FDR) and issue you a free transit valued at $4.00. You must bring a copy of the FDR, along with your valid student ID, to CTA headquarters. A replacement U-PASS will be issued within five business days. If you fail to get the Fare Discrepancy Report (FDR), it can take up to two weeks to replace your U-PASS.
What if my U-PASS is damaged or defective?
On the Bus: If our fare equipment will not read your U-PASS, the bus operator will let you complete your ride for free. However, you must bring your defective/damaged U-PASS, along with your valid student ID and a completed replacement form to CTA headquarters. CTA will issue an unlimited-ride 7-day CTA Transit Card and a replacement U-PASS will be issued within 5-7 business days.
At the Rail Station: Present your U-PASS to the Customer Assistant to have it inspected. To receive a free replacement, bring your defective/damaged U-PASS, along with your valid student ID and a completed replacement form to CTA headquarters. CTA will issue a 7-Day unlimited ride transit pass to use and a replacement U-PASS will be issued within 5-7 business days.
Chicago Transit Authority
567 West Lake Street, 2nd Floor
Chicago, IL 60661
8:00 am � 4:30 pm
How many replacement U-PASSes am I allowed?
CTA will replace lost or stolen cards only once per academic term, unless the card is damaged or defective, (as opposed to lost or stolen).
How often can I use my U-PASS per day?
As often as you want (you can't reuse your card at the same station or on the same bus line for 10-15 minutes). The U-PASS allows you unlimited rides on the CTA, anytime, anywhere, any reason.
Can I use my U-PASS on Pace suburban bus and Metra commuter train lines?
Your CTA U-PASS is accepted on CTA buses and trains ONLY! Your CTA U-PASS will not be accepted aboard PACE bus or Metra train lines.
Can I share my U-PASS with my friends?
U-PASS is limited to exclusive use by the full-time student whose name and photo appear on the card. Any U-PASS presented by a person other than the student whose name and photo appears on it will be confiscated, and the person may be subject to arrest.
I drive - does the U-PASS have any benefits for me?
The U-PASS gives you an opportunity to get out of your car and:
Where can I call for directions?
Get travel information and directions by calling the RTA Travel Center at 836-7000 from any area code (TTY: 312-836-4949). Operators are available daily from 5 a.m. - 1:00 a.m. They can also send you a CTA System Map, Downtown Sightseeing Guide or schedules. CTA Maps and Downtown Sightseeing Guides are also available at CTA train stations. You can also visit www.transitchicago.com.
Where do I pick-up my U-Pass?
In the Office of Student Affairs, 7th floor Student Center.
Whom do I talk to if I have a question about my U-PASS?
Talk to us -- we have answers at the U-PASS Hotline (312) 664-7200 ext.13088
Robert Morris University is a private, not-for-profit associate, baccalaureate, and master's degree-granting institution, accredited by the Higher learning Commission of the North Central Association of Colleges and Schools (230 South LaSalle Street, Chicago, Illinois 60604, 312.263.0456). RMU serves over 7000 students interested in getting an education that meets the demands of today's business, graphic arts, health care, culinary and technical world at its main campus in Chicago as well as at locations in Arlington Heights, DuPage, Elgin, Orland Park, Bensenville, Schaumburg, Springfield, Peoria and Lake County.